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As we planned this trip we found Dhondup quick to respond and a clear in his communications. When we had to cancel due to travel restrictions he was straightforward, honest,... read more and prompt, as a result we have every intention of rebooking as soon as we can. It can be a worry booking and sending money over the internet, but you can rest assured that Dhondup can be relied on. We wish him well during what is bound to a tough period for tourism.
A memorable and amazing trip we engaged through Tibetan Guide.
1st - Dhondup the manager always reply email promptly and accommodate our private tour accordingly to our needs and... read more fine tune to the details that we expected.
2nd - His team, our beloved tour guide Sonam who is very experience and knowledgable in tibetan culture and history. He always care and concern over us, always ensure we are ok. Even Dhondup himself will message us on the 1st day to check everything is in good hands
3rd - Our driver Duk, quiet and soft spoken. Very alert and careful, ensure we reach our destination safely.
Tibetan Guide always accommodate our needs even there is a last min changes in our plan due to weather. They value our feedback and ensure everything meets our expectation. They provide a top notch service to their customer
Dhondup the manager himself will always try to arrange time to greet or bid goodbye to his customer. He came to meet us on the last day at hotel. Appreciate and very thoughtful of him.
I will definitely recommend this tour group to anyone who wish to enjoy tibet to the fullest and keep a good memorable experience.
It had been a very good & successful trip. The tour guide Sonam & Dhawa are incredibly devoted to their work helpful & caring in all aspects. The 5 stars... read more rating for them.
I decided to engage Tibetan guide for my Tibet tour based on the good reviews and recommendations and also my preference for a local tour Tibetan owned tour company. ... read more Dhondup, the owner was very responsive to all my enquiries /emails. He also helped us arrange...More
We just had an amazing journey with with Tibetan guide. This company is full-service. From our arrival at the Lhasa train station to drop off at the Nepal border, everything... read more was perfectly coordinated. From the start, owner Dhonuup, has been wonderful with communication, responding promptly with any questions we had. He set us up with the best guide (Sonam) and a skillful driver (Lopsang). Sonam was everything a guide should be, excellent English and catered to our every need. The Tibetan guide folks arranged our travel by train from Xining to Lhasa where we were greeted by Sonam with traditional white silk scarves. We were promptly taken to a hotel to rest a bit. Afterwards, we met our guide for lunch to go over our itinerary. Then, owner Dhonup, joined us to make sure
all of our questions were answered and if we needed anything else. He also said we should contact him at any time if we needed anything at all. He wanted us to feel like we were family. I have to say this company took care of us like we were family. I’ve never had such a great customer service. These guys are truly professional and compassionate. They even accommodated us when we wanted to see Everest at sunrise. Everything was perfect and we couldn’t of asked for anything more. On our last night our guide and driver took us out to dinner and we shared some Lhasa Barley beer which was so much fun. Such a memorable trip and it wouldn’t be the same without these folks. We thank them so much for everything they do and our extremelyknowledgeable guide/friend,Sonam, will be in our hearts forever.